[ LiquidNet LTD ] DuoServers.US - Free Domain Name! Bang For The Buck Quality Linux Web Hosting, Free Web Hosting With 500MB Space And 5GB Bandwidth

WE ARE THE WEB HOST THE OTHER WEB HOSTS DON'T WANT YOU TO KNOW ABOUT Be aware of scamming web host: Why do so many hosting companies sell unlimited/unmetered bandwidth on shared hosting plans? How are they able to offer such plans and what would happen if every one of their customers decided to use 30GB bandwidth for their $4.95/mo unlimited/unmetered bandwidth plan?

Answer: They are overselling/false advertising their bandwidth then hope you never use it, most of them will find a reason to cancel your account or make you pay extra money if you decided to use more bandwidth than what they can "REALLY" offer even though they advertised unlimited/unmetered. Usually these web hosts buy a plan like $4.95/mo for 30GB bandwidth with multiple domain hosting support and they resell this 1 account to 50+ people and let all their customers share that 30GB bandwidth, then sit and hope their customers don't use it up, that's how most of them works, the reason why they advertise unlimited/metered bandwidth on their plans because they are too scared to let people know their "REAL" bandwidth allowance which is very low. These scammer web hosts have the following things in common, they only accept payments from paypal and/or money order but no credit card, they have email and/or chat support but no 800 telephone support, some of them will have an invalid or "answering machine only" telephone number. We never oversell/false advertise on any part of our features, affordable doesn't have to mean unreliable, we are so confident with our uptime that if we couldn't provide you with 99.9% uptime, we will give you additinoal month of hosting for free or refund you for that current month of hosting.

Each of our server is equiped with Dual Dual-Core (4-way) Xeons or Opterons, 4GB RAM, SCSI hard drives with RAID5/6 configurations, each server is backed by Gigabit (1000Mbit) connection, most other shared hosting providers are using single Pentium or Athlon, 512MB RAM, IDE hard drives without RAID controller, 10Mbit/100Mbit connection per server so you won't be able to get great performance from those providers as their network is capped at 1/100 or 1/10 of the speed compare to ours, our colocation provider is Host Centric, colocation means to move your servers to an ISP (Internet Service Provider), most shared hosting providers are too scared to answer this question "Who is your colocation provider?" because they are running on a very slow connection and they are overselling/false advertising their features, you can try and ask them this question in their Live Chat (since they won't have a working phone number you can call and ask) and they will shut down their Live Chat or make up some lies, if they do answer it then track them down from their colocation provider and see if they are telling the truth, this will prevent you from getting scammed.

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» Context Help » Video Tutorials » Help Center » Ticketing System

(ID: 66396)

US TOLL FREE PHONE: +1-800-574-0902
INTERNATIONAL: +1-510-870-0646
UK PHONE : +44-20-7993-2673
AU PHONE : +61-2-8014-8213

Work hours (Monday-Friday):
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

more contacts »

We offer all our clients fast quality support 24 hours a day, 7 days a week. You can contact us:

1. THROUGH THE WEB HOSTING CONTROL PANEL (CP).

Context Help. Fast and easy explanations of each page of the CP. Simply click on the HELP link in the top right corner of the CP. A drop-down window appears with more information about how to use the functionality of the particular section of the CP.
Video Tutorials. We have made over 40 movies, so that you can become familiar with our Control Panel as quickly as possible by watching the relevant movie.
Help Center. This is an information system based on the keyword search principle, i.e. a FAQ (Frequently Asked Questions) information database, but much more advanced than the standard static FAQ. We regularly update the database of the Help Center with new entries.
Ticketing System. If you still haven’t found the answer to your question in the Help Center, we suggest that you use our Ticketing System. You can open a ticket by clicking on the Request Help link. Each ticket is replied to within no more than 60 minutes after it has been opened. In order to supervise and maintain a high quality support service, we insist that a unique ticket is opened for each problem through the Request Help link in the CP.

2. THROUGH OUR WEBSITE.
You can use our online form and get in touch with us 24 hours a day.

3. BY PHONE. YOU CAN CONTACT US AT:

US TOLL FREE PHONE: +1-800-574-0902
INTERNATIONAL PHONE: +1-510-870-0646
UK PHONE : +44-20-7993-2673
AU PHONE : +61-2-8014-8213

Sales Help Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

Please, prepare your account information in advance when calling us to request help.

4. THROUGH THE LIVE CHAT BUTTON ON OUR WEBSITE.

IMPORTANT!!! If you are a client of LiquidNet LTD and wish to request help through our website, by phone or through the Live Chat button, we will ask you to open a Ticket through the hosting CP (option 1d). This way we can supervise the quality of our customer support, which will improve the quality of our services in general.

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NEW! Due to high demand from web developers, we now have PHP5 support!